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Facilities Operations
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Custodial Services
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Custodial Services performs cleaning and maintenance of University buildings in the Central and Science areas for students, staff, and visitors in order to provide a clean, safe, pleasant, and accessible environment. Custodial services provides these services in a customer-oriented environment, with emphasis on accountability, responsiveness, innovation and professionalism. Additional functions include:
- Biohazard removal
- Pest extermination services
- Comprehensive recycling program
- Overseeing of various housing programs including alumni reunions and the International Student Program
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Customer Service Group
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The Customer Service Group is committed to ensuring first class
facilities service for our respected colleagues at Yale University. We will
provide support through the use of a methodology that ensures a streamlined
process, timely response and proactive initiatives. Our goal is to build and
maintain a network of communications, creating a working environment where
feedback and ideas can be shared and acted upon. In doing so, we support the
community’s common goal of creating the best Yale University experience
possible.
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Finance & Administration
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The Facilities Business Office reports to the Associate Vice-President for Facilities and serves all departments under his purview. The Facilities Business Office is officially titled the Facilities Finance and Administration Office. The mission of the Business Office is to provide support services of an administrative nature to all units within the Office of Facilities and in a few cases to other units as well.
It is staffed by over fifty employees and is organized into five broad functional sections:
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Fire Marshal
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The Office of the Fire Marshal provides state of the art fire prevention programs and services to the greater Yale community. This office is responsible for the formulation and implementation of fire protection policy for the University.
Our services include:
- Inspecting, testing and maintaining of all fire protection systems, specifically, fire alarms, sprinklers, and electronic extinguishing systems
- Supervising abatement of hazards and fire risks for all Yale properties
- Conducting plan reviews for all capital and renovation projects in the University including the School of Medicine
- Responding directly to all fires and hazardous materials incidents involving any Yale properties
- Conducting investigations to determine the cause and origin of fires and cooperating with external investigative groups including the State Fire Marshal and A.T.F.
- Operating as a direct liaison to all outside fire protection agencies, including municipal, State and Federal agencies
- Serving as the University's interface to all relevant fire department operational groups
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Fire Marshal Michael Johns
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432-9925
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Deputy Fire Marshal Michael Fox
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432-9924
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Fire Inspectors
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432-9923
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Fire Protection Shutdown Line
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432-9920
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Grounds Maintenance
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The Facilities Grounds Maintenance Department provides grounds cleaning and landscaping services for the Central and Science areas of the University, specifically:
- Monitoring and removal of paper and trash from sidewalks and courtyards.
- Landscaping services, such as mulching, weeding, pruning and planting.
Schedule of Services
- Leaf, snow and ice removal.
This department is also responsible for the University-wide removal and disposal of trash and recyclables placed at sidewalk collection points and designated dumpster areas.
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Routine / Emergency Calls 2-6888 |
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Physical Plant
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Physical Plant maintains all the buildings and systems in the Central and Science areas of the University. Functions include:
- Providing emergency and routine repair services
- Managing and executing customer-funded projects.
- Advisor to ROTC students
Specific services include, electrical, mechanical, carpentry, painting, glazing, masonry, and lock shop services
How to request services
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| Emergencies | 432-6888 |
| Urgent |
432-6888 |
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Utilities & Systems Engineering
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The Utilities Department manages all aspect of the generation, distribution, and metering of energy for the University Central Campus and the Yale Medical Center which includes both the Yale School of Medicine and Yale-New Haven Hospital.
Services include:
- Steam and Chill Water, provided to the Central Campus by the Central Power Plant (CPP) and to the Medical Center by the Sterling Power Plant (SPP). Steam and chill water are distributed to buildings through underground steam/condensate and chill water distribution systems.
- Electricity, which is generated in the CPP by gas turbines with steam as a by-product. Diesel generators generate power for peak usage and back-up power for buildings. Utility feeders from the local power company are another source of back-up power for the Central Campus. Numerous smaller buildings are fed directly by low-voltage utility company feeders. There is sufficient redundancy in power sources as well in the distribution system to minimize power failure, provide back-up power, and quickly restore the system in case of a failure. The Yale Medical Center is fed by utility feeders via two high-voltage utility substations located in the Medical School area.
- Utilities Metering of steam, chill water and electricity. Production and building intakes are metered by a Central Building Utilities Metering System (CBUMS). The CBUMS system provides real-time information, trending of metered data, alarm reporting, and consumption reporting for utility billing.
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Systems Engineering provides engineering support of the Office of Facilities.
This includes:
- Project reviews
- Design and project management of utilities controls and automation systems
- Development of real-time energy metering systems for the University
- Design and management of energy conservation projects
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