Q. What is FAMIS and how can I use
it?
A. FAMIS is a software program, which was implemented by
the Office of Facilities.
Physical Plant, Systems Engineering, Fire Marshal, Grounds
Maintenance, Custodial Services, Lockshop and the Customer Service
Group are some of the departments who currently use FAMIS to
schedule building maintenance, repairs and non-capital projects. The
goal is to have all operating departments in the Office of
Facilities using this system to schedule their maintenance, repairs,
and non-capital projects.
In
conjunction FAMIS software supporting the Facilities work requests
process, the Office of Facilities offers web-related tools and
training to their Customers. The FWR (FAMIS Web Request) web site
was developed and offered to provide our Customers
with:
-
The ability to enter routine, non-emergency
work requests on-line
-
Access to submit customer-funded project
work, eliminating the need to fill out paperwork
-
Real time monitoring ability for viewing the
status of work requested in Yale facilities
-
Access to
detailed FAMIS billing information for those employees who currently
have authority to view detailed web financial
reports
Q. Is there training and on-going
support?
A.YES! For Summer 2008, 2-hour FWR Clinics will be
offered at no charge at Central Campus at the
221 Whitney
Ave.2nd floor Facilities Training
Room .
(Training at 153 College
Street facility, Training Room 4 has temporarily been suspended until current
renovations have been compled) Clinics
instruct our Customers how to access the FWR Web Site and utilize
the search and reporting functions. The FWR clinic will include a
demonstration as well as hands-on use of these new tools.
Q. How do I sign up to attend a FWR
clinic?
A. Please be advised that the sign-up procedure for
clinics on either side of campus is for folks to contact Erika
Reilly, the FAMIS Instructor, via email at: erika.reilly@yale.edu. To facilitate the
registration process, please be sure to include your name, title,
department, phone number and session that you would like to
attend in your email. Participant
scheduling will be accommodated on a
first-come-first served basis. You will receive an email from Erika
Reilly that will either confirm your registration or indicate that
there is a need to reschedule to another session.
Q. What are "Special Sessions" and how can I request
one?
A. In
addition to scheduled FWR Clinics, special sessions (non-calendared
classes) can be arranged for small or larger groups. For example, we
are holding just such a session in early October for a dozen Dining
Services staff on a day and time that we were able to work out
together. We will work individually with the managers of any group
wanting to organize this kind of session. As with individual
requests, please send Erika your group requests via email and she
will contact you to discuss date, time and location
options.
PARKING AND SHUTTLE
SERVICES
There is limited free parking in the lot immediately
behind the 221 Whitney building…call the Learning Center directly at
432-5660 for more parking information. Should you opt not to
drive, you can check with the Yale Transit shuttle web
site http://www.yale.edu/parkingandtransit/shuttle/index.html for shuttle schedules and locations on both sides of
Campus.
More Questions?
If you have any other questions about the training,
locations or schedule, would like to attend an FWR clinic or need
post-training support, please contact the Trainer for this program,
Erika Reilly at erika.reilly@yale.edu.
