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The average non-emergency Work Request takes the typical
user over five minutes by phone. Using FAMIS Web,
it takes less than one. That’s a savings of 4 minutes
per transaction!
FAMIS Web Clinics take only 90 minutes, and after completing
one session you will be a skilled FAMIS Web user.
By accessing FAMIS Web you can view labor details such as
crew person’s name, type of work, date and number of hours
worked for any FAMIS Work Request.
Updates to a FAMIS Work Request such as job notes and labor
worked are real time. This means once they are entered, they
are instantly visible to all users on the FAMIS Web.
Submitting your routine Work Requests through FAMIS Web
eliminates the need to fill out and fax paperwork to the
Customer Service Center.
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