The average non-emergency Work Request takes the typical user over five minutes by phone. Using FAMIS Web, it takes less than one. That’s a savings of 4 minutes per transaction!

FAMIS Web Clinics take only 90 minutes, and after completing one session you will be a skilled FAMIS Web user.

By accessing FAMIS Web you can view labor details such as crew person’s name, type of work, date and number of hours worked for any FAMIS Work Request.

Updates to a FAMIS Work Request such as job notes and labor worked are real time. This means once they are entered, they are instantly visible to all users on the FAMIS Web.

Submitting your routine Work Requests through FAMIS Web eliminates the need to fill out and fax paperwork to the Customer Service Center.